Контрольная Психология общения с клиентами

Introduction 3
1. The essence of the professional activity of a customer service manager 5
2. Features and errors of communication with clients 6
3. Prejudices and prejudices in working with clients 11
4.Technological methods of communication with clients 14
Conclusion 18
References 21

ntroduction 3
1. The essence of the professional activity of a customer service manager 5
2. Features and errors of communication with clients 6
3. Prejudices and prejudices in working with clients 11
4.Technological methods of communication with clients 14
Conclusion 18
References 21